The Country Inn & Suites of Mankato is seeking an experienced Sales Manager to join their team! The Sales Manager plays a key role in driving the hotel’s revenue by developing and executing sales strategies in assigned markets. This position is responsible for generating new business, nurturing existing client relationships, and collaborating with leadership to meet or exceed sales targets for our full-service hotels.

1. Identify, qualify, and pursue new business opportunities in assigned markets.
2. Conduct outside sales calls, property tours, and client meetings to build relationships.
3. Negotiate contracts and close sales in alignment with hotel revenue goals.

1. Maintain and grow existing client accounts through regular communication and follow-up.
2. Ensure client satisfaction by addressing concerns and customizing solutions in a courteous and professional manner.
3. Track client interactions and opportunities using the CRM system (e.g., Salesforce, Delphi, Opera).
4. Investigate guest comments as necessary and promptly resolve all issues in conjunction with the Director of Sales and/or General Manager.

Collaborate with the Director of Sales and/or General Manager to develop annual sales and marketing plans.

Analyze market trends and adjust strategies to maximize revenue.

Provide timely reports on sales performance and market activity.

Leverage social media, local partnerships, and community involvement to promote the hotel.

Collaborate with marketing to evaluate the effectiveness of campaigns and adjust strategies based on performance metrics.

Represent the hotel at networking events and industry functions.

Build relationships through community involvement, working with the Director of Sales and/or General Manager to determine which organizations within the hotel’s community are appropriate to affiliate with.

1. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position without compromising guest satisfaction or essential business functions.
2. The intent of this job description is not to state or imply that the duties listed are the only duties that will be performed by the individual in this position. Associates will be required to follow any other job-related instructions and to perform any other job-related duties as requested by their supervisor.

High school diploma or equivalent; associate degree in business, hospitality, or related field preferred.

1–2 years of experience in hotel sales, hospitality, or business development.

Proficiency in CRM systems (e.g., Salesforce, Delphi, Opera) and Microsoft Office Suite.

Strong communication (both written and verbal), negotiation, and interpersonal skills.

Proven ability to work independently, manage time effectively, and prioritize tasks.

Demonstrated ability to meet sales targets and manage client relationships.

Previous hotel sales experience.

Familiarity with local market trends and hospitality networks.

Experience with social media marketing or digital sales tools.

PHYSICAL DEMANDS ANALYSIS:

Summary

The Sales Manager works primarily indoors in a temperature-controlled environment. Hazards may include, but are not limited to, exposure to computer terminals and periodic exposure to weather elements when making sales calls.

Position may require occasional local travel for client meetings, site visits, or industry events.

This is a full-time, hourly position that requires flexibility in scheduling. We offer a competitive total compensation package including annual performance based increases, bonus eligibility and the following benefits to full-time regular staff after eligibility requirements have been met:

• Health and Welfare (Medical (Company Paid for employee), Dental, Vision, Health Savings Account and Flexible Spending Accounts)
• Company Paid Short and Long-Term Disability, Basic Life, and AD&D
• Voluntary Term Life
• Retirement Benefits (401k & company matching)
• Time Off Benefits (Paid Holidays and PTO)
• Employee discounts

Candidates offered employment must submit to a background check and drug test.

We are an E-Verify participating employer.

EOE M/F/V/D