As a specialist in customer engagement, you will play a vital role in enriching lives through technology. Your primary responsibility will be to connect with customers, understand their needs and preferences, and provide expert solutions to meet their requirements. To excel in this position, you must possess excellent communication and interpersonal skills, as well as the ability to work effectively as part of a team. Your knowledge of consumer electronics and technical expertise will also be essential in delivering exceptional customer experiences. Key Responsibilities: Engage with customers to understand their needs and preferences Provide expert solutions to meet customer requirements Maintain knowledge of Meta products through required trainings, certifications, and self-development We offer a range of benefits to support your physical and mental well-being, including competitive pay, generous employee discounts, and comprehensive health insurance. At our company, we value diversity and inclusion, and are committed to creating a workplace that is welcoming and inclusive for all employees.