POSITION OBJECTIVE:

If the following job requirements and experience match your skills, please ensure you apply promptly. The Associate Lead is responsible for supporting store management to ensure a great customer experience and maximize profitability. Performs sales and register transactions. FUNCTIONAL RESPONSIBILITIES: Promotes customer service by greeting and assisting customers; responds to inquiries and complaints professionally and promptly. Handles basic operations including cash handling, price changes, merchandise handling, and store opening/closing duties; reviews and submits payroll documentation. Monitors sales activities and productivity; provides feedback and motivation to associates; trains staff to achieve targets. Maintains awareness of customer needs to enhance service and security; stays updated on policies regarding payments, exchanges, and security. Knows current sales and promotions; displays merchandise accordingly. Supports inventory management and supplies receipt/dispatch per company policies. Supervises sales associates, inventory receipt, cash reconciliation, and customer service; prepares weekly schedules for proper store coverage. Models sales techniques and product knowledge; assists customers with merchandise selection based on needs. Builds customer loyalty through clienteling and wardrobe styling. Ensures standards in merchandise presentation, loss prevention, and other duties assigned by management. Participates in visual merchandising and merchandise replenishment. Assists in staff development; interprets KPI reports; provides coaching and feedback for performance reviews. Performs other duties as assigned, noting duties may vary across brands. COMPETENCIES: Culture: Demonstrates company values such as Customer Focus, Trust, Engagement, and Results. Manages Complexity: Effectively solves problems amidst complex information. Plans and Aligns: Prioritizes work to meet organizational goals. Organizational Savvy: Navigates organizational policies and dynamics effectively. Courage: Addresses difficult issues directly. QUALIFICATIONS: High School diploma or equivalent. Must be 18 or older. Preferred: 2+ years retail or sales management experience. Excellent communication skills. Willing to travel within the district. Strong customer service skills. Knowledge of store operations. Physical ability to stand, lift (up to 50 lbs), climb, reach, push/pull, and maneuver on sales floor and stockroom. Regular attendance and flexible schedule including nights, weekends, holidays. The wage range is $18.65 to $23.30, based on qualifications. Benefits include employee assistance and discount programs. For more info, visit our Careers page at jobs.chicos.com. Location: 0477 Washingtonian Center. Chico's FAS, Inc. is an equal opportunity employer, committed to diversity and inclusion.

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