About UGG At UGG, a division of Deckers Brands, we aim to transform the lives of our customers and each other by sharing our passion for UGG. Our mission is to bring the UGG brand to life through every interaction and to evolve industry ideas by delivering the experiences our customers desire. As a member of the Deckers Family, you represent our brands and deliver unique, personalized shopping experiences.

Do not pass up this chance, apply quickly if your experience and skills match what is in the following description. Summary Our Sales Leads with Keys are crucial to our store's success. As a Sales Lead with Keys, your role is to create the best possible customer experience. You stay informed about all products, promotions, and marketing initiatives to engage with customers effectively. You also communicate UGG's sustainability initiatives and social commitments, sharing your passion for our products. You work as part of a dynamic team to achieve business goals. Description As an UGG Sales Lead with Keys, you create personalized shopping experiences that foster brand loyalty. You greet customers promptly and courteously, ensuring all their questions are answered accurately before they leave. You provide exceptional service from start to finish, including explaining our return policy. Maintaining a positive attitude and promoting the store and brand image are essential. You also make yourself available to assist customers both in-store and over the phone. Your responsibilities extend beyond sales: operating the cash register, handling money accurately, checking inventory daily, ensuring products are stocked, and merchandising according to Visual Merchandising standards. You maintain a clean and organized back-stock and employee break area, practice safety, and respond to theft according to policies. As a team member, you promote a positive work environment by recognizing outstanding performance and maintaining respect. Core Competencies To succeed as a Sales Lead with Keys, you should be able to: Ensure the highest level of customer service as per our Service Training Program Prioritize brand and product knowledge and share this with customers Communicate effectively with customers, team members, management, and corporate stakeholders Empower team members through communication and recognition Contribute to team efforts and cooperate to achieve goals Additionally, you should be able to: Multi-task in a fast-paced environment Stay updated on current trends and styles Respond professionally to problems Think critically and approach challenges with agility Key Qualifications Two years of retail store experience preferred High School Diploma Excellent verbal and written communication skills Highly motivated, a team player, and a self-starter Additional skills include: Excellent team-building abilities Ability to multi-task in a fast-paced environment Additional Requirements Flexible schedule to meet business needs Physical ability to stand for extended periods Proficiency in Microsoft Office applications Valid driver’s license Joining UGG means being part of a community that values individuality, passion, and growth. We offer competitive pay, discounts, perks, global contests, and development opportunities. Equal Employment Opportunity All qualified applicants will receive consideration without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or other protected factors. Salary range: $16.50 - $21.50. The actual salary will depend on location, skills, experience, and education. Your recruiter can provide specific details during the hiring process.

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