Role and Responsibilities

The Sales Manager leads Burton’s Sales & Marketing Department, reporting to the CEO. Internally, they own the Sales & Marketing strategy, processes, success metrics, financial performance and tooling, while leading the Sales Team’s performance and personnel. Externally, the Sales Manager engages in key accounts to foster healthy and growing relationships with Burton.

Responsibilities include but are not limited to:

• Deliver profitable sales growth in alignment with annual plans and goals.
• Develop, implement, maintain and execute Sales strategies, policies, practices and tooling.
• Document and lead the Sales Cycle from new business leads to revenue receipt, identifying additional opportunities to up-sell and cross-sell and partnering with Operations to enhance the order intake process.
• Develop and maintain an intentional and segmented Customer Relationship Management approach to expand Burton’s customer base and grow existing account sales.
• Manage the overall Sales budget, ensuring effective allocation of resources and Sales Team load balancing.
• Establish and maintain a healthy and balanced Sales & Marketing Scorecard to demonstrate team and individual performance in alignment with Sales goals.
• Lead and coach the Sales Team in strong partnership with Sales Lead.
• Engage directly in customer escalations to maintain relationships when customer disappointments occur.
• Collaborate with other Burton departments to ensure optimal support for Sales activities.
• Partner with CEO on
  1. Marketing messaging, go-to-market approach, pricing and brand equity.
  2. Customer credit assessment and issuance, as well as Accounts Receivable policies.
• Conduct periodic market analyses to inform sales and marketing strategies.
• Other duties, as assigned.

Qualifications and Competencies

• A minimum of 10 years’ Services Sales and 5 years’ Services Sales management/leadership experience.
• Bachelor's degree in marketing, business administration, communications or related strongly preferred.
• Advanced Microsoft Office proficiency and overall tech savvy.
• Excellent organizational, communication and negotiation skills.
• Exceptional customer service skills.
• Working knowledge of oilfield and trucking principles and systems desired.
• Detail-oriented and highly collaborative work style.

Work/Environment and Physical Requirements (with or without accommodation)

• Shop, Field and Office environment, using computer, telephone, other office equipment as needed to perform duties with frequent interruptions throughout the day.
• Essential: continuous sitting, standing, wrist turning, grasping, pinching, and finger manipulation, frequent turning and twisting, and occasional reaching.
• Weather-related elements can be extreme cold, heat and wind.
• Occasionally required to lift, carry, push and/or pull up to 50 lbs.
• Hearing and vision (both correctable) are essential.

Additional Notes

• Prior to hire, applicants will be required to pass a criminal background check and drug screen.

Burton Oil Service Operations, LLC, is an equal opportunity employer and does not discriminate based on race, color, national origin, age, religion, sex, sexual orientation, gender identity/expression, marital status, disability, or any other protected classification. We consider all qualified applicants based on merit.