The Tesla Energy Business Operations Team is seeking a skilled Sales Operations Analyst to join the global business operations team. This role focuses on supporting regional requirements in the Americas, contributing to sales operations, order management, payments, and compliance. The position involves close collaboration with commercial energy stakeholders and sales teams to drive strategic planning, operational execution, and executive reporting. Additionally, the role entails developing critical reports and analytical insights to support weekly order prioritization, delivery execution, and key business decisions while serving as the subject-matter expert for regional sales operations and business reporting. Responsibilities Perform daily processing of sales orders, including invoicing and refundsRespond to order-related inquiries from sales, delivery, service, and other internal departmentsMaintain data quality and accuracy in CRM and internal systems supporting sales, production, and financeInvestigate and resolve system discrepancies swiftly in collaboration with program managementDevelop timely and insightful analysis and reporting on Tesla Energy's commercial performance based on established metricsSimplify and consolidate reports by understanding user needs and enhancing usability and practicalitySupport ad hoc analytics and data updates using SQL and advanced MS Excel Requirements Degree in STEM field, or equivalent experienceMinimum 3 years of experience in order management, processing, and analyticsStrong attention to detail under tight deadlinesExcellent time management, organizational, and communication skills with adaptability to frequent changesComfortable collaborating with multiple teams and colleagues across various management levelsWillingness to work on a flexible schedule based on activity volumeCustomer service orientation with experience in Salesforce as a plus Compensation and Benefits BenefitsAlong with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire: Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction Family-building, fertility, adoption and surrogacy benefits Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA Healthcare and Dependent Care Flexible Spending Accounts (FSA) 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits Company paid Basic Life, AD&D, short-term and long-term disability insurance Employee Assistance Program Sick and Vacation time (Flex time for salary positions), and Paid Holidays Back-up childcare and parenting support resources Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance Weight Loss and Tobacco Cessation Programs Tesla Babies program Commuter benefits Employee discounts and perks program Expected Compensation$72,000 - $108,000/annual salary + cash and stock awards + benefitsPay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.