Responsibilities: Reviewing signed contracts and supporting documentation to ensure that CRM reflects contractual obligations, ensuring successful product delivery and compliance with Company policies Acting as a liaison between Sales, Legal, Energy Markets, and Finance teams regarding commercial contracting questions and ensure accuracy, compliance, and timely execution of customer agreements. Making consistent, positive contributions to establishing and maintaining an inclusive team culture of professional excellence Supporting system and process improvement projects with involvement in requirements gathering, design, testing & launch of enhancements Using quantitative and qualitative analysis to support the broader sales and operations teams by supporting report and dashboard creation/management and synthesizing data into actionable recommendations Coordinating the flow of data and documentation among internal teams Required Skills: Sales Operations Documentation CRM Experience Operations Contracts Education: B.S./B.A. 1-3 years relevant professional experience (in a Sales Operations or related role preferred) Highly productive and efficient, with an ability to multi-task across a broad set of deadline-oriented tasks and with minimal supervision Excellent attention to detail Proficiency in productivity tools, specifically MS Office Strong verbal and written communication skills; able to tailor a written or verbal communication to multiple cultural environments Prior CRM experience (e.g. Salesforce); ability to build reports and dashboards Strong quantitative aptitude A need to assume responsibility for work A drive to achieve excellent outcomes that is internal, constant & self-imposed