Sales Process and Performance Director
New Today
About the Role
As Executive II, Sales Operations, you will lead initiatives that simplify, harmonize, and optimize sales processes across regions, business units, and functions. You will be responsible for driving consistency, efficiency, and scalability while ensuring alignment with business strategy and delivering exceptional user and customer experiences. This role acts as a key liaison between Sales, Marketing, IT, and Finance, supporting change management and continuous improvement.
Responsibilities
Lead the simplification, harmonization, and optimization of sales processes across regions, business units, and functions.
Identify process inefficiencies and areas for improvement through data analysis, stakeholder feedback, and benchmarking best practices.
Design, implement, and continuously improve end-to-end sales processes aligned with business strategy and customer expectations.
Act as a key liaison between Sales, Marketing, IT, and Finance to ensure alignment on processes, data, and systems.
Drive the adoption, optimization, and enhancement of CRM platforms.
Establish and maintain governance structures for sales processes including documentation, training, and compliance monitoring.
Develop and track KPIs and performance metrics to assess process effectiveness and provide actionable insights.
Support change management initiatives to ensure successful implementation and adoption of new processes and systems.
Lead or contribute to global or cross-functional projects aimed at improving commercial excellence.
Collaborate internally to manage sales-related projects and deliver on key initiatives and metrics.
Provide analytical support and present findings clearly to stakeholders.
Requirements
Bachelor’s degree in Business, Finance, or equivalent experience.
Proven experience in Sales Operations, Variable Compensation, Finance, or Business Analysis.
Expertise in Salesforce.com and business intelligence tools.
Strong strategic and analytical thinking with a focus on data-driven decision-making.
Excellent communication, presentation, and relationship-building skills.
Ability to work effectively in a complex, matrixed environment.
Attention to detail and customer service orientation.
Experience in Excel financial modeling and the ability to train others on systems.
Demonstrated ability to lead cross-functional initiatives and support change management.
Work in a way that works for you
We promote a healthy work/life balance across the organisation. With an average length of service of 9 years, we are confident that we offer an appealing working prospect for our people. With numerous wellbeing initiatives, we will help you meet your immediate responsibilities and your long-term goals.
• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive
Working with us
- Location:
- New York
- Job Type:
- PartTime