Job Summary: Serves customers by selling products and meeting customer needs. Job Duties: Responsible for selling products, fielding questions, and resolving customer complaints. Services existing accounts and establishes new accounts. Gives sales presentations, submits orders, and submits activity and results reports to superiors. Experience and Education: Performs work under minimal supervision. Handles complex issues and problems, and refers only the most complex issues to higher-level staff. Possesses comprehensive knowledge of subject matter. Provides leadership, coaching, and/or mentoring to a subordinate group. May act as a lead or first-level supervisor. Typically requires a bachelor's degree and 4 to 6 years of experience. Reports to: Typically reports to a department head or manager. Competencies: Customer service skills. Oral and written communication skills. Persuasive communication skills. Detail oriented. Leadership skills.