Responsibilities

The essential functions of the job include, but are not necessarily limited to, the following: Engaging customers in conversation to understand their banking needs and preferences Processing transactions accurately and efficiently Providing assistance with account servicing needs Facilitating customer awareness and education of bank services, including digital banking capabilities Introducing customers to other branch team members or bank partners who are able to provide solutions for their financial needs

Qualifications

Required: High School Diploma or GED and 6 months customer service experience Preferred : Proven ability to multi-task Strong interpersonal skills Financial literacy, Knowledge of retail banking products and services Previous sales experience Previous banking experience

Benefits are an integral part of total rewards and First Citizens Bank ismitted to providing apetitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at //jobs.firstcitizens/benefits #LI-KL1 Job ID 30436