Sales Service Representative

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.

Job Description

Support stations/regions efforts to drive revenue and deliver customer service both internally and with clients

Execute broadcast and digital order entry

Perform order maintenance throughout campaign flight

Send preempt reports to station/regions account managers

Communicate and confirm all order changes or makegoods to buying agency

Regularly check coding on TP/high-profile events for accuracy

Send Pre and Post logs to clients as requested

Assist traffic with locating instructions and other campaign materials

Assist to creating and managing advertiser/agency codes

Post flight invoice maintenance, adjustments, edits as necessary

Coordinate with agency and station/regions account managers to resolve any billing discrepancies

Work closely with various levels of management and staff within marketing, sales, programming, and finance departments at stations

Qualifications

At least 1 year of experience in sales support or sales operations with working knowledge in broadcast traffic and sales order systems

Bachelors degree

Bilingual-English/Spanish preferred

Must have unrestricted work authorization to work in the United States

Interested candidate must submit resume/CV through

www.nbcunicareers.com

Desired Characteristics

Knowledge of Wide Orbit Traffic, Wide Orbit Sales, WO Connect

Knowledge of basic Microsoft Applications: Excel, Word, PowerPoint, and Outlook

Strong verbal & written communication skills

High level organizational skills - must possess the ability to manage multiple priorities with confidence and balance

Strong interpersonal skills/team oriented with a positive attitude

Creative thinker with a strategic and business-oriented mindset towards problem solving

Ability to work in a fast paced, high-pressure environment

Fully Remote: This position has been designated as fully remote, meaning that the position is expected to contribute from a non-NBCUniversal worksite, most commonly an employee's residence.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks.

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision.

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations by emailing AccessibilitySupport@nbcuni.com.

For LA County and City Residents Only: NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.