Sales Support Administrator

Job Description

Join our dynamic team as a Sales Support Administrator, where you'll play a crucial role in supporting Account Managers with back-office tasks and day-to-day customer needs. This is a proactive role that requires strong computer skills to navigate between multiple systems daily, and offers growth opportunities to advance into an Account Manager position.

Responsibilities

Support three Account Managers with customer needs, and assist other managers as needed based on work volumes.

Enter customer orders and quotes into the system, and process Return Authorizations.

Research and follow up on customer orders, making occasional phone calls to supplier partners, corporate office teams, and customers.

Obtain Proof of Deliveries from customers and ensure open order reports are current.

Work extensively with Microsoft Excel for order entry and reporting.

Assist in general clerical tasks such as email/phone correspondence and filing.

Conduct research on products not currently in the sales portfolio.

Enter, process, and maintain Quality event records, and follow up with customers regarding Accounts Receivable when needed.

Demonstrate a positive attitude and self-starting capability, working independently and as part of a team.

Maintain strong attention to detail to ensure quality in all tasks.

Communicate effectively, utilizing both phone and email as required.

Engage in problem-solving and demonstrate a proactive approach to challenges.

Essential Skills

Previous sales experience, including retail (1+ years).

Experience working with the general public.

Strong computer skills with the ability to navigate multiple screens (1+ years).

Proficiency in Microsoft Excel (2+ years).

Experience in administrative/order entry tasks (1+ years).

Strong attention to detail in previous roles (1+ years).

Comfortable entering, processing, and maintaining quality records.

Customer service skills with confidence in phone/sales work.

Additional Skills & Qualifications

Motivated with drive and energy.

Interest in process improvement.

Not task-oriented; proactive in providing solutions.

Works well with a sales team.

Work Environment

This position is 100% onsite, in a small office environment supporting a team of three sales people. Initial training is conducted virtually, but the role requires onsite presence. The shift is Monday through Friday, from 8 am to 4:30 pm, totaling a 40-hour work week.

Pay and Benefits

The pay range for this position is $19.00 - $19.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Des Moines,IA.

Application Deadline

This position is anticipated to close on Aug 12, 2025.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.