Sales Support Representative (Retail Products)

41 Days Old

Job Description

Job Description
Job Title: Sales Support Representative (Retail Products)
Location: South Charlotte
Reports To: Sales Manager
Base Salary: 35,000 to 35,500/year plus commission

Job Summary:
We are looking for a Sales Support Representative to assist our retail sales team in managing customer accounts, processing orders, and ensuring a smooth sales cycle from inquiry to delivery. This role supports both the internal sales team and retail partners to help drive revenue and enhance customer satisfaction.
Key Responsibilities:
  • Assist the sales team with order entry, invoicing, and product tracking
  • Communicate with retail partners regarding inventory, shipments, and product availability
  • Maintain accurate records in the CRM and sales systems
  • Prepare sales reports, product sheets, and promotional materials
  • Respond to customer inquiries and provide after-sales support
  • Coordinate with logistics and warehouse teams to ensure timely deliveries
Qualifications:
  • High school diploma or equivalent (Associate’s or bachelor’s preferred)
  • 1+ years in sales support, customer service, or retail coordination
  • Familiarity with retail or consumer product distribution
  • Strong organizational and multitasking abilities
  • Excellent written and verbal communication skills
  • Proficiency in Microsoft Office and CRM/order management systems
Schedule: Monday to Friday
Compensation: Compensation: Base + Commission
Industry: Retail / Consumer Products

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Location:
Charlotte
Category:
Retail

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