Sr. Business Development Manager-Tech

Exciting opportunity to join a new emerging business in Transportation! We are a startup team looking for a highly driven, entrepreneurial, analytical and customer-obsessed individuals to help create and lead the Business Development strategy. The ideal candidate will be excited about launching a new program from the beginning of its life cycle, and will have familiarity with leading sales generation with both small and large customers. We are reinventing the approach to selling in this industry and looking for a candidate who can partner with Product Management and Tech as we challenge the status quo and invent on behalf of our customers.

As a Sr. Business Development Manager-Tech, you will be responsible for:

• Broadening Amazon Shipping adoption through institution wide deployment and developing relationships with decision makers across functional areas.
• Ensuring recommended solutions meet customer needs and recommend alternatives that fit their needs, including contracting and competitive requirements, technical integration or rates negotiations.
• Managing the full customer relationship from end to end while coordinating the necessary resources to apply the solution appropriately to address customer pain points.
• Escalating customer service issues and learning best practices as it relates to the role.

Key job responsibilities:

• Drive revenue, adoption and market segment share for our product.
• Earn trust of customers and recommend product solutions that fit their business needs.
• Measure performance, articulate root-cause analysis and make recommendations for improvement areas.
• Relay market needs and customer feedback to internal Amazon teams including Product Management and Technical.
• Create program goals and metrics, track progress and manage through obstacles to achieve your objectives.
• Assess risks, anticipate challenges and provide escalation management when necessary.
• Meet or exceed targets for customer and/or feature spend adoption.

A day in the life:

Engage both internally and externally to Amazon to understand key customer pain points, generate strategic and impactful solutions, and drive adoption via active sales tactics of your product line.

About the team:

Amazon Shipping is a fast growing start up at Amazon looking for customer-obsessed individuals to shape the direction of this emerging business. Over the years Amazon has built world-class logistics operations. Amazon Shipping externalizes this network providing enterprises with high quality, efficient shipping solutions. Our team is changing the way we interact with customers, looking to solve some of the biggest logistical opportunities facing the entire industry while delighting the companies we work with and their customers.