Senior Manager of Inside Sales

FleetPride is the nation's largest distributor of truck and trailer parts and service in the independent heavy-duty aftermarket. As we invest in modernizing how we go to market, we're launching a brand-new Inside Sales functionand the Senior Manager of Inside Sales will lead this strategic initiative. This is a rare opportunity to build a team, structure, and playbook from scratch within a company that has the scale, brand, and customer base to drive outsized results.

If you're a hands-on sales leader who thrives in high-growth, fast-paced environments and has a passion for building teams and processes from the ground up, this is your opportunity to make a lasting impact.

Duties & Responsibilities

Responsibilities:

• Team Buildout & Leadership: Lead the launch and expansion of FleetPride's first-ever inside sales team. Recruit top talent, shape team structure, and instill a high-performance, high-accountability culture focused on proactive outbound selling.
• Sales Execution & Strategy: Partner with senior commercial leaders to execute FleetPride's inside sales strategy, aligning daily activities to company growth goals.
• Hiring & Onboarding: Build and implement a structured hiring and onboarding plan for all inside sales roles. Ensure new team members ramp quickly and align with FleetPride's customer-first values.
• Training, Coaching & Performance Management: Deliver high-impact sales training, conduct role plays, coach through live calls, and monitor performance metrics (calls, conversions, pipeline, revenue). Provide ongoing feedback and structured development plans for team members.
• Sales Process Design & Optimization: Create scalable sales processes, call cadences, objection handling frameworks, and CRM workflows. Continuously refine outreach techniques and performance tracking methods.
• Cross-Functional Collaboration: Work closely with field sales, marketing, product, and branch operations to ensure alignment of customer strategy and handoff processes. Represent the inside sales function in cross-functional planning discussions.
• Technology & Tools Enablement: Leverage sales technology (CRM, LinkedIn Sales Navigator, call intelligence tools, etc.) to enable pipeline development and rep productivity. Partner with IT to improve system utilization and reporting.
• Pipeline & Forecasting Accountability: Own team pipeline creation and sales forecasting. Establish KPIs and dashboards to drive transparency and performance.
• Customer Experience & Retention: Ensure consistent, high-quality customer interactions from the inside sales team that support brand reputation and foster long-term loyalty.

Supervisory Responsibility:

• Direct oversight of 1020 Inside Sales Representatives, Team Leads, or Supervisors
• Responsible for recruiting, onboarding, and developing the full inside sales function

Education & Training

• Bachelor's degree in engineering, business, or a related field required.

Knowledge & Experience

• 5+ years of progressive B2B sales experience, with at least 3 years in an inside sales leadership role (manager or director level)
• Proven success building and scaling new inside sales or SDR teams in industrial, distribution, or logistics sectors
• Experience working with CRM systems (preferably Salesforce or equivalent) and outbound sales enablement tools
• Deep understanding of sales funnel management and performance metrics

Skills & Abilities

• Strong leadership presence with the ability to inspire, coach, and hold teams accountable
• Excellent communication and interpersonal skills with a bias toward action
• Prior experience collaborating with field sales and marketing to align GTM strategy
• Excellent communication, presentation, and negotiation skills.
• Demonstrated analytical and problem-solving skills.

Work Environment

Office

Travel Requirements

The range is less than 10% as needed

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Reaching above shoulder heights, below the waist or lifting as required filing documents and storing materials.
• Dexterity of hands and fingers to operate a computer keyboard or mouse, and to handle other computer components.
• Occasional lifting of moderately heavy objects, such as computers and peripherals.
• Sitting for extended periods of time.

This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.