About UsWe love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.This role is open to candidates based in or near Boston, MA. At LogicMonitor, we hire within our Centers of Energy—vibrant locations where our teams connect, collaborate, and innovate. To learn more about life at LogicMonitor, check out our Careers Page. What You'll DoLM Envision, LogicMonitor\'s leading hybrid observability platform powered by AI, helps modern enterprises gain operational visibility into and predictability across their IT stacks, so they can continue to deliver extraordinary employee and customer experiences. LogicMonitor has a layered approach to intelligence, where AI and Machine Learning is baked into every facet of the LM Envision platform to help IT teams improve efficiency, minimize alert fatigue, proactively predict trends, and maximize enterprise growth and transformation. Our customers love LogicMonitor\'s ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work, and named one of BuiltIn\'s Best Places to Work for the seventh year in a row!As we enter this next phase of growth, we are in search of a Senior Sales Engineer (SE) to support the technical evaluation of LogicMonitor by proving out value in the platform to our MSP prospects in the pre-sales process. As Senior SE, you will be looked at as a product expert within the MSP sales organization. You will take ownership of the critical function of training the entire sales organization both as part of onboarding and also regularly on the LM product, to ensure the appropriate level of product and technical knowledge for the sales team to be most successful. As a crucial member of the Sales team at LogicMonitor, you will provide the technical knowledge and superior sales skills to help define goals around the sales engineering team.

Perform SE duties on trial calls as scheduled by AEs. Includes technically understanding prospect needs, technology skill level, and supporting AEs with requests to perform technical product demos and assist with trial set ups or expansion Trial optimization (proactively adding dashboards, creating sample reports, etc. for all trial prospects) Lead technical/product training for new sales personnel on an ongoing basis Day-to-day product/technical support for trial prospects Log meetings and technical notes in Salesforce pertaining to the POC for each call (or onsite) with the customer Demonstrates the technical aspects of how the product solves specific customer problems, and translates specific customer problems into technical solutions LM subject matter expert Identifies all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process

What You'll Need

Bachelor\'s degree preferred; technology, computer science, or other technical field 7+ years experience in IT role, SE role or equivalent experience combined with market knowledge and experience in the MSP space Excellent written and verbal communication skills Great listening skills are a must Leader in creating and implementing innovative sales technology ideas that move the needle Able to articulate technology and product positioning to both business and technical users at any level Able to establish and maintain strong relationships throughout the sales cycle Creativity is an asset you bring to your work proven out by your use of critical thinking to solve new problems Experience in Linux and/or Windows/Network administration and operations including the following technologies:

Virtualization (VMware, Hyper-V, Xen Server, etc) Storage (NetApp, EMC, HP LeftHand, Dell EqualLogic, etc) Load Balancers (F5 BIG-IP, Netscaler, Barracuda, etc) WMI, PerfMon, JDBC, SNMP, SMTP, JMX Web servers (IIS, Apache, Tomcat, etc) Active Directory Database (SQL, MySQL, PostgreSQL, etc) Scripting (Groovy, PowerShell, Ruby, etc)

Residences of California, click Here to view our California Applicant Privacy Notice. Anticipated Application Close Date: 09/15/25 LogicMonitor is an Equal Opportunity Employer. At LogicMonitor, we believe that innovation thrives when every voice is heard and each individual is empowered to bring their unique perspective. We’re committed to creating a workplace where diversity is celebrated, and all employees feel inspired and supported to contribute their best. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. LogicMonitor is committed to pay transparency. The base salary range for this role is $120,000 – $172,000 USD. The range displayed reflects the minimum and maximum base salary target for new hires, and includes factors such as location, skills, experience, and education. Additionally, eligible roles include equity-based compensation, comprehensive benefits, and a learning and development stipend. For more information on our benefits, see our careers page. The Base Salary range for this role is: $120,000 USD - $172,000 USD Know your rights: workplace discrimination is illegal. Please review LogicMonitor’s U.S. Pay Transparency Nondiscrimination Provision. Seniority levelMid-Senior level Employment typeFull-time Job functionSoftware Development Boston, MA #J-18808-Ljbffr