Overview

About the role: The Solution Director is a strategic, customer-facing sales overlay role focused on unlocking growth within the Cisco customer base. Leveraging data-driven insights and deep knowledge of the Cisco portfolio, this individual identifies sales opportunities, accelerates deal cycles, and partners closely with account teams to develop targeted engagement campaigns. Their primary mission is to increase and accelerate revenue growth and deliver enhanced value to clients throughout the technology lifecycle. Travel to customer meetings may be required.

Salary range: $150K - $175K USD + Bonus

What you'll be doing

• Partners with business leaders to deliver services that support company objectives and that are consistent with Winning Together values.
• Opportunity Identification & Analysis
• Analyze customer consumption, telemetry, renewal, and install base data to uncover expansion opportunities within the Cisco CX customer base
• Leverage both Cisco and Computacenter tools to identify upsell and cross-sell signals
• Segment and prioritize accounts based on sales potential, lifecycle stage, and existing entitlements
• Sales Strategy & Campaign Execution
  • Develop and execute targeted sales acceleration strategies aligned with Cisco portfolio and CX offerings
  • Collaborate with internal sales account teams, customer success, and renewals teams to launch and execute data-driven campaigns
  • Align campaigns with Cisco rebates, promotions, and incentive programs to maximize profitability
• Sales Enablement & Overlay Support
  • Serve as a Cisco sales subject matter expert (SME) and overlay to the sales team, guiding them on positioning Cisco offers that drive outcomes
  • Deliver training, playbooks, and pipeline guidance to help sales teams adopt CX lifecycle selling motions
  • Partner with Cisco account teams and CX specialists in coordination with Computacenter account teams to co-develop GTM plans and coordinate execution
• Customer Engagement
  • Lead client-facing meetings as a trusted advisor to guide customers through the CX lifecycle value journey and qualify growth potential
  • Articulate business outcomes tied to Cisco solutions and how they align with customer business goals
  • Support renewal and expansion efforts by connecting Cisco CX insights to customer ROI and operational benefits
• Reporting & Forecasting
  • Maintain a CX-specific opportunity funnel and regularly report on pipeline progression, campaign impact, and attainment against growth targets
  • Track measurable KPIs such as campaign success rate, attach rate, renewal velocity, and customer health metrics
• Embrace and support Computacenter’s mission and core values.

What you have

• Bachelor’s degree or equivalent experience required.
• 10+ years of relevant experience in an IT environment
• IT sales experience, selling multi-million dollar deals with gross profits of $2M plus
• Legally eligible to work in the United States
• Expertise in the latest technologies for designated specialty area.
• Ability to build effective and constructive relationships.
• Understand and appreciate competitors’ strategy.
• Ability to resolve significant customer issues while moving the business forward.
• Willingness to collaborate and share best practices.
• Ability to lead formal negotiations to achieve successful outcomes for large value contractual sales.
• Strong written and verbal communication skills.
• Ability to use discretion and independent judgment.
• Excellent interpersonal skills with the ability to present in a group setting.
• Project a professional image and strong business savvy during customer interactions.
• Knowledge of technology and the industry channel dynamics.
• Possess a sense of urgency, strong organizational and follow-up skills.
• Strong business sense

What you can expect

There’s so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind.

About us

Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We’re a public company quoted on the London FTSE 250 (CCC.L) and employ over 20,000 people worldwide. In the US, we support some of the country’s best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta. www.computacenter.com/us