About Hawx Hawx Pest Control is a forward-thinking, technology-driven company that is transforming the pest management industry. Our mission is essential to public health, using cutting-edge equipment and eco-friendly products to safeguard the spaces and lives our clients cherish. At Hawx, we pride ourselves on fostering a positive internal culture. Our team members have the advantage of belonging to an organization that rewards collaboration and offers abundant opportunities for personal and professional advancement. We recognize the significance of attracting and retaining individuals who are passionate about career growth while delivering exceptional customer service. Job Summary We are excited to invite talented individuals to apply for the position of Specialty Services Sales and Support Specialist. This hybrid role involves a combination of sales and customer service, enhanced by streamlined leads from marketing initiatives, fellow Service Professionals, and our Sales Appointment Setter program. The role adapts to the workload, with a primary focus on closing sales to generate revenue. You will have the opportunity to sell specialty services, including treatments for German cockroaches, bed bugs, termites, rodents, and insulation services, alongside our traditional pest control offerings. You will be well-versed in the biology and behaviors of various pests, able to identify specialty infestations, and capable of adding value throughout the sales process. In return, you will have the ability to close sales and contribute to the success of your location and Hawx as a whole. Exemplary customer service and professionalism are essential, as is the ability to follow a structured daily schedule of services. Position Details: Full-time position $500 sign-on bonus for licensed candidates Responsibilities: Meet KPIs related to lead appointments, close rates, sales quotas, and customer experience. Respond promptly to leads, follow up effectively, and process sales through various technology-enabled platforms. Inspect and treat pest infestations for residential and commercial customers using high-quality, environmentally-responsible products. Navigate various structures safely, including crawl spaces, and utilize ladders as necessary. Deliver premier customer service to resolve pest challenges. Read and interpret pesticide labels to mix products accurately based on measurements. Document work activities and complete paperwork following services. Manage residential pest control routes with professionalism and efficiency. Maintain company equipment, vehicle, and job-related items effectively. Utilize integrated pest management strategies to resolve customer concerns. Follow up on completed sales to ensure customer satisfaction. Qualifications: Traits: Reliable: Upholds company culture and values, remains punctual, and manages tasks effectively. People-oriented: Maintains a positive attitude, adapts to varying personality styles, and builds strong working relationships. Emotionally Intelligent: Communicates clearly and listens actively to understand team members' feedback. Skills: Tech-Savvy: Familiar with common software and capable of learning new technologies quickly. Problem Solver: Prioritizes understanding issues and paying attention to details for improvement. Operationally Efficient: Aware of processes and strategies that enhance productivity. Collaborative: Works across departments to align operational processes smoothly. Task Management: Uses task management tools effectively to organize and complete tasks. Organized: Prioritizes and manages multiple workflows efficiently to meet deadlines. Experience & Other Requirements: Pass required background check, drug screening, and motor vehicle record. Must be 21 years or older with a valid driver's license. Pest control experience preferred. Comfortable working around various pests. Physical labor experience in outdoor conditions. Able to lift at least 50 pounds. Benefits: Medical, dental, vision, and life insurance 401K with company match PTO and paid holidays On-demand pay Employee Assistance Program (EAP) Short and long-term disability Hawx Services, LLC is an Equal Opportunity Employer dedicated to creating an inclusive workplace with the most qualified individuals. We are committed to diversity, equity, and inclusion in our hiring process as well as the experiences of our employees, regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, or veteran status. Salary: $18 - $22 per hour + commission