Spice Merchants (Retail Sales Associates)

The Spice House is looking for personable Spice Merchants who know about and enjoy food & cooking, and have the ability to share this knowledge with our customers. The ideal candidate will have retail experience and strong customer service skills. Employees will be scheduled 2-4 shifts/week, typically between the hours of 9am-6pm, weekends included. This is a permanent long-term non-seasonal position.

Responsibilities:

• Provide excellent customer service in a specialty food retail environment that supports revenue growth for our retail stores through product and sales passion
• Warmly welcome customers and assist them throughout their store visit
• Build rapport through conversation and honest recommendations about our spice products based around the customers preferences, needs and desires
• Complete customer orders through our POS and Web pickup system.
• Collaborate with fellow team members to keep the sales floor area and displays clean, organized, and restocked as directed by management
• Assist in maintaining the back stock room and setting up merchandise displays on the sales floor

Requirements:

• Minimum 1 year retail experience and/or relatable experience preferred
• Passion for food and flavor is a must!
• Friendly, outgoing demeanor with a strong commitment to customer service - You genuinely like to connect with people!
• Ability to express oneself clearly and persuasively when connecting with customers and making sales
• Calm, professional and able to problem solve
• Must be able to lift up to 15 pounds, walk and stand for extended periods of time
• Must be willing to work weekends
• Willing to work between 8-20 hours per week, with varying shifts between 9am-6pm, weekends included

Why The Spice House:

• We offer flexible hours and schedules between the hours of 9am and 6pm, 7 days a week
• You can make a huge impact as a key member of an emerging brand that's disrupting how consumers gain access to the freshest spices
• You will work with a group of passionate team members that are driven to help home cooks and professional chefs alike create delicious food with the highest quality ingredients
• You'll join a company that is passionate about its people and their development, with opportunities for trainings and advancement

Reports to: General Manager

Classification: Hourly, Non-Exempt (Employees must adhere to the assigned work schedule and be at the assigned station in the store at the start of their shift)