Sr. Account Manager - Client Servicing

1 Days Old

divh2Client Servicing Subject Matter Experts/h2pDomain experts in a specific area or topic, operating as a liaison between our clients and internal teams. They develop and apply expertise on the Clearwater systems and processes to evaluate requirements and configure solutions to meet a wide range of investment accounting and reporting needs for Clearwaters largest clients./ppRegarded as trusted experts in their area, they have the confidence to make decisions and contribute to client success, whilst being able to provide instruction to team members regarding their area of expertise./ph3Responsibilities/h3pTranslate the clients business requirements into specific system applications, process design, implementation materials/training and SOPs./ppTrusted to deliver accurate, timely and thorough responses to any inquiry in both written and verbal contexts, with the ability to simplify multiple complex topics./ppEffectively communicate and collaborate with a global team to accurately resolve complex problems and client inquiries in their area of specialism, as well as broader financial or accounting topics./ppStrategize with development teams to enhance our product offering, improve our client on-boarding experience, shorten delivery time frames, and develop repeatable, scalable processes./ppSpread your knowledge by regularly providing mentorship/training, as well as designing and implementing training materials and SOPs./ppProactively work towards continuous improvement of processes, procedures, tools and resources within the team./ppManage and consistently complete assigned projects and coordinate necessary resources./ppKey contributor for knowledge base and SOP documentation, leading efforts to drive client self-service./ph3Required Skills/h3pPossess deep knowledge in their area of expertise./ppBroad industry expertise in investment accounting, using skills to contribute to the development of company objectives and principles./ppCan own multiple projects at a time, achieving goals in creative and effective ways./ppStrong computer skills, including proficiency in Microsoft Office./ppExcellent attention to detail and strong documentation skills./ppOutstanding verbal and written communication skills./ppStrong organizational and interpersonal skills./ppExceptional problem-solving abilities./ph3Education and Experience:/h3pBachelors degree or above in Accounting or Finance-related field, or experience in relevant area of specialization./pp7+ years relevant experience./ppSalary Range $120,000.00 - $168,000.00/ppThis is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). The Company reserves the right to modify this pay range at any time. For this role, benefits include: health/vision/dental insurance, 401(k), PTO, parental leave, and medical leave, STD/LTD insurance benefits. Clearwater Analytics is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class./p/div
Location:
New York
Category:
Management Occupations

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