Sr Manager, Sales & Clinical Training

Responsible for designing, facilitating, and advancing training initiatives that elevate the performance of the company’s sales and clinical teams. Lead programs that integrate selling skills, business acumen, and clinical/technical expertise to ensure field readiness and alignment with organizational strategy. As a dynamic leader, partner cross-functionally, manage multiple priorities, and deliver learning experiences that drive business outcomes.

What You'll be Doing

Training & Facilitation Facilitate engaging and impactful training programs for new hires and tenured associates across clinical, technical, and commercial competencies. Lead certification of role plays and assessments to ensure skill mastery and field readiness. Partner with Field Sales Trainers (FSTs), Subject Matter Experts (SMEs), and Centers of Excellence (COEs) to deliver best-in-class learning.

Content Development & Instructional Design Design and develop instructional content aligned with adult learning principles (e.g., ADDIE, Bloom’s Taxonomy, etc.). Create training materials and resources across selling skills, business acumen, and clinical/technical knowledge. Continuously update content to reflect new products, market dynamics, and business priorities.

Commercial Excellence & Strategic Partnerships Support and execute Commercial Excellence platforms, tools, and processes to improve field effectiveness. Partner closely with Product Marketing to integrate product strategy into training curricula and product launches. Collaborate with field sales leadership (RSMs, ASDs) to ensure training aligns with business objectives.

Operational Management Manage training logistics including ordering inventory, coordinating Centers of Excellence activities, and tracking trainee progress. Oversee training program budgeting, invoicing, and vendor payments. Assist in the execution and pull-through of product launches with seamless integration of training deliverables.

Ongoing Development & Education Champion continuing education initiatives to drive continuous improvement in clinical and sales competencies. Monitor industry trends, competitor practices, and training innovations to keep the company at the forefront of commercial learning. Evaluate training effectiveness using qualitative and quantitative metrics, ensuring ROI and alignment with organizational goals.

Required Qualifications

Bachelor’s degree in education, Business, Life Sciences, or a related field of study. Minimum eight (8) years of experience in medical device, pharmaceutical, or healthcare training with experience in both clinical and sales enablement. Minimum two (2) years of management experience. Excellent written and verbal communication skills. Proficient with MS Word, Excel, Outlook, and Teams.

What Will Differentiate You from the Rest

Master’s degree preferred in Education, Business, Life Sciences, or a related field of study. Proven expertise in instructional design and adult learning theory. Strong facilitation skills with experience certifying and coaching field roles. Excellent organizational skills with the ability to manage multiple complex projects simultaneously. Demonstrated success in building partnerships across sales, marketing, clinical, and training functions. Strong business acumen with ability to connect training initiatives to business outcomes.