ABOUT THE ROLE

The Sr. Sales Engineer  provides pre-sales technical support for all Tungsten Automation products and associated applications. While assigned to a geographic area, Sr. Sales Engineers collaborate with and backup peers nationwide to provide efficient pre-sales support. This role is responsible for preparing demonstrations, handling technical issues, maintaining product knowledge, and supporting the sales process from initial government prospect contact through successful implementation transition.

WHAT YOU'LL DO

Prepare standard and custom demonstrations for Tungsten Automation Account Managers and resellers

Handle all pre-sales technical issues professionally and efficiently

Maintain in-depth knowledge of Tungsten Automation products and content repositories

Support business processes through process assessments, solution development, and requirements analysis

Respond to technical questions in client RFI/P/Qs and share best practices with other Sales Engineers

Create and distribute reusable assets for the Tungsten Automation community including demonstrations, presentations, training materials, and whitepapers focused on client use cases

Provide feedback to Product Development regarding new features, performance improvements, and bug elimination

Manage transition from pre-sales to post-sales by preparing Professional Services for efficient installations

Prepare resellers on technical aspects of Tungsten Automation solutions for government sector and serve as technical point of contact

Conduct interviews with prospects to determine business requirements and build valid Return on Investment analysis

Deliver professional presentations and demonstrations while managing multiple sales campaigns

Support solution selling methodologies and utilize the Tungsten Automation Sales Process

Work with key Technology Partners to identify and develop new business opportunities

Support Tungsten Automation related marketing events

ABOUT OUR PLATFORM

Tungsten Automation s Intelligent Automation software platform helps government agencies transform information-intensive business processes, reduce manual work and errors, minimize costs, and improve citizen engagement. We combine Generative AI, Knowledge Management, Intelligent Document Processing , P rocess O rchestration, mobility and engagement, and analytics to ease implementations and deliver dramatic results that mitigate compliance risk and increase efficiency —particularly crucial for government organizations facing complex regulatory requirements.

While the job description describes what is anticipated  as the requirements of the position, the job requirements are subject to change based upon any changing needs and requirements of the business.

Required Skills

Required Experience

WHAT YOU NEED TO SUCCEED

5-8 years' experience supporting a solution sales team in the pre-sales technical role, government sector experience preferred but not required

Experience leading complex, technical, enterprise solution-based opportunities through successful close

Bachelor's degree in information systems, computer science, information technology or related discipline, or equivalent years of experience

Professional presentation experience and publishing of white papers, blogs, or thought leadership assets

Business analysis capabilities at both IT and agency level, including ability to document analysis in useable, shareable format

Knowledge and experience with Visual Basic and Java programming languages

Understanding of networking and operating system concepts, J2EE, XML, .NET, OCR, ICR

Fundamental level understanding of Cloud, Cloud Services, and deploying Enterprise Software in Cloud environments

Experience in business process management/software industry with government agencies preferred but not required

Ability to travel 50% and lift/carry at least 50 pounds

Excellent communication, listening, analysis, project management, and time management skills

Strong presentation skills and experience in team selling and solution selling methodologies

Integrity and commitment to providing effective solutions to clients

Strong organizational skills and attention to detail

Proactive approach and ability to engage effectively with government stakeholders

Tungsten Automation Corporation , Inc. is an Equal Opportunity Employer M/F/Disability/Vet s

The base salary range for this role, across the US, is $120,000 - $209,000.  Your actual base pay within this range will be determined by your work location as well as skills, qualifications, experience, and relevant education/training. The range provided reflects only the base salary for the role and does not include benefits.