Sr. Suites Sales & Guest Relations Manager-Chase Center

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Salary: 95,000.00 / year Other Forms of Compensation: Pay Grade:  14
Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.
About Levy The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games. Job Summary Job Summary: As a Suites sales and Guest Relation Manager, you will be responsible for leading your team members in executing The Levy Difference regarding our suites/premium services. Detailed Responsibilities * Supports all company initiatives * Executes show quality standards at all times * Maintains positive relationships with guests and obtains regular feedback * Holds team accountable to steps of service to deliver great guest service * Ensures all security, safety and sanitation standards are met * Ensures operations comply with brand clarity statement while working the location * Has excellent brand-specific culinary, wine and beverage knowledge * Effectively uses Purchasing and all financial control systems * Controls cost areas to assist the unit in meeting financial goals * Knows all financial areas and statements * Manages team to build top-line sales * Achieves assigned delegated budget goals * Meets daily sales and cost goals * Effectively uses all team training and development tools * Hires hourly team who can deliver Levy operating standards and philosophies * Ensures that all team members adhere to guidelines as stated in Levy manuals * Promotes a cooperative work climate, maximizing productivity and morale * Teams unit to meet operational needs * Other duties, as assigned
Job Requirements * 2+ years of experience in a food and beverage operational position * Bachelor s degree in hospitality management is preferred * High level of computer literacy * Passion for hospitality, food, and retail * Excellent interpersonal and stakeholder management skills We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis. At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.
Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Flexible Time Off Plan Paid Parental Leave Holiday Time Off (varies by site/state) Personal Leave Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Levy maintains a drug-free workplace. Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.  For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
Location:
SAN FRANCISCO, CA, US
Job Type:
FullTime
Category:
Customer Service/Experience Management - SALARY

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