STOREKEEPER - SALES

New Yesterday

As a Retail Manager you'll lead your team in delivering exceptional guest experiences that celebrate our musical legacy while managing all shop operations, including guest service, sales, merchandising, compliance, and human resource functions. You'll collaborate with corporate leadership to implement business strategies and drive operational excellence, contributing to revenue growth and strong financial performance through outstanding products and services. Our retail locations range from traditional gift shop environments to live performance venues. Reports to General Manager.
Oversee profit and loss performance, including sales, labor, and inventory control. Ensure goals are achieved through effective planning and organization of staff, inventory, and expenses. Analyze operating reports, provide recommendations, and implement performance improvement plans.
Identify opportunities to drive sales. Perform HR functions of the retail staff. Manage recruitment, training, and development of a high performing team. Utilize performance management system for evaluations and progress tracking.
Schedule retail staff to align with labor budgets while ensuring exceptional guest experience. Manage payroll processes for hourly staff.
Partner with corporate retail team to optimize product, pricing, promotions and marketing to drive sales. Participate in venue and corporate meetings to enhance guest experience, drive traffic and work cross-functionally to strengthen overall business performance.
Drive merchandising efforts. Maintain a fully stocked, visually appealing retail space that aligns with company standards and drives sales. Ensure optimal product placement and overall store presentation to maximize visual impact and enhance the guest experience.
Support security functions to protect assets and the personal safety of employees and guests. Follow company safety policies and procedures, including emergency evacuation procedures. Implement and follow cash control procedures. Provide leadership in the execution of inventory.
Communicate and uphold all corporate standards, policies, and procedures in accordance with regulations. Maintain personal integrity, support company principles, and follow brand SOPs. High school diploma or equivalent required
3+ years' retail management experience preferred
~Specialty/gift store experience a plus

Dedicated to sales and customer service excellence
Intermediate computer skills with Microsoft Office and fluent with retail POS system functionality
Able to work during peak times, including evenings, weekends and holidays, to support business needs

Speak and hear to communicate with guests and use both near and distance vision for operating the POS system, reading SKUs, and completing merchandising tasks. and occasionally sit, kneel, bend, and reach to stock merchandise. Manual dexterity for tasks such as using a computer and handling merchandise.

High-traffic retail and entertainment environments with large crowds and elevated noise levels.
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Location:
Nashville
Job Type:
FullTime
Category:
Retail And Wholesale Trade Managers

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