Description

Ticket Sales Agent, Gateway Arch ($16.30/hr + $500 Hiring Incentive) Mission Be a part of the Gateway Arch team by working as a Ticket Sales Agent! The Gateway Arch is looking for enthusiastic individuals who can effectively interact with guests and ensure a memorable visit to the Arch. Please see the following information regarding position expectations, skills, and requirements. Expectations Always have a positive, friendly, and approachable demeanor while having fun! Continually exceed guests’ expectations by always having a guest first attitude. Be prompt and accountable when you are scheduled to work. Follow the dress code by always wearing your uniform. Adhere to all policies and procedures of the Gateway Arch and National Park Service. Maintain a professional appearance. Engage incoming and departing guests in a warm, genuine and friendly manner when working as a greeter. Maintain an alert, professional posture when not actively engaged in guest transactions. Keep work area tidy and clean. Requirements Must be at least 16 years of age or older. Must pass alcohol and drug screening (to include THC). Must pass basic background check. Must pass math proficiency questionnaire (located in employee application). Must have weekend, evening and holiday availability. Knowledge, Skills & Abilities Excellent communication skills and enthusiastic tone of voice Ability to cross-sell and up-sell Gateway Arch attractions Ability to learn ticketing software Basic computer skills Active listening to ensure full attention is given to guests and their current needs Ability to manage high volume of work Previous cashier experience highly desirable Ability to sit for 3 continuous hours and up to 9 hours a day $500 Hiring Incentive 1st payment - $150 following successful completion of 30 days of employment 2nd payment - $150 following successful completion of 90 days of employment 3rd payment - $200 following successful completion of 150 days of employment *Employees must work at least 15.5 hours per week to be eligible Benefits All employees receive a FREE Metro Transit pass. Good for unlimited rides on MetroLink and MetroBus FREE Parking at Local Garage Eligible to earn paid time off after 180 days Discount at Arch Café Discount at Paddlewheel Café Discount at Arch Store 2 St. Louis Riverfront Cruise tickets Typical Summer Season (Memorial Day to Labor Day) Hours of Operation are 9 . to 8 . Typical Winter Season (Labor Day to Memorial Day) Hours of Operation are 9 . to 6 . Closed on Thanksgiving Day, Christmas Day, and New Year’s Day Busiest Times of the Year: Last two weeks in March Memorial Day Weekend Fourth of July Mid-June through Mid-August Labor Day Weekend Thanksgiving Weekend Christmas through New Year's Eve *It is important to note that although we attempt to be as flexible as possible in scheduling, it is difficult to receive time off around holidays. Bi-State Development is an equal opportunity employer.