Ticket Sales Executive

New Yesterday

Company Overview: Sarasota Paradise is a premier destination offering an unforgettable experience to locals and visitors in the Sarasota area. We strive to create joy and memories for all of our guests through community soccer. We are looking for an enthusiastic, motivated, and detail-oriented executive that will generate ticket revenue, provide excellent customer service, and be actively engaged at community events.
Position Overview: As a Ticket Sales Executive at Sarasota Paradise, you will be an essential part of our revenue team. The purpose of this role is to drive season packages and group ticket sales to maximize attendance at Premier Sports Campus at Lakewood Ranch.
Major Responsibilities: Ticket Sales : Sell season tickets, mini plans and group tickets via phone, email, text, or in-person. Event Sales Presence : Promote and sell tickets at events (e.g., camps, corporate meetups, STM events), coordinating with other internal departments. Lead Generation & Community Engagement : Engage members of the local community through outreach (e.g., festivals, events, presentations) to proactively educate the market on our shift to professional status. Customer Follow-Up : Communicate with ticket buyers to ensure satisfaction and encourage repeat purchases, reporting feedback to Head of Ticketing (HOT). Data Tracking : Log sales activity, ticket sales, and customer interactions in CRM, supporting HOT's monthly reports. Key Measurables: Game Day attendance from group ticket sales tracked per game, per HOT's targets. Ticket sales revenue tracked monthly in CRM, per HOT's targets. Minimum 250 weekly sales contacts (calls, emails, texts) documented in CRM. Community engagement events attended monthly, per HOT's targets. Ticket renewals and retention rate tracked annually, per HOT's targets. Qualifications: Minimum one year in a sports sales or internship role or relevant experience Strong interest in sales, community, and building relationships Excellent verbal and written communication skills. Friendly, customer-focused, and able to work well with a variety of people. Detail-oriented, organized, and able to multitask in a fast-paced environment. Ability to handle heavy amount of phone calls (outbound & inbound) Ability to work weekends, nights, and holidays as needed College Graduate (4 years preferred) Proven track record in sales and service Experience with CRM software and ticketing systems preferred Salary: $30,000 base plus incentives
Benefits: Access to Grant Cardone Sales University Opportunity to work with a dynamic, creative team in the entertainment industry. Opportunity for networking within and outside of the Sarasota Paradise. Free or discounted tickets for Sarasota Paradise events. Free or discounted Merchandise Paid Time Off
Who We're Looking For:
This role is ideal for someone ambitious with an entrepreneurial mindset that has some experience in sports. We want someone with a strong sales mindset and an interest in being a top producer for the club!
Job Questions: Are currently living in, or willing to relocate to Sarasota? Why sports and sales? What experience do you have with CRM Softwares? Are you currently allowed to work in the United States?
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Location:
Sarasota, FL, United States
Job Type:
FullTime
Category:
Sales And Related Occupations

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