Vice President of Enterprise Sales (Central US), Dallas

Vice President of Enterprise Sales (Central US)

18 Days Old

PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world's leading logos, are expanding how they use our platform, driving automation of critical customer service operations and integrating PolyAI into their daily customer service workflows.

As the VP of Sales (Central) at PolyAI, you will be responsible for defining and executing the sales strategy, expanding our customer base, and ensuring revenue growth within the Central US. You will lead a team of Account Executives, establish strong relationships with key clients, and contribute to the overall success of the company.

Key Responsibilities:

Sales Strategy and Planning:
- Develop and implement a comprehensive sales strategy aligned with PolyAI's business goals and market opportunities
- Define and monitor sales targets, KPIs, and performance metrics
- Continuously assess market trends and competitive landscape to adapt and refine the sales approach
Team Leadership:
- Recruit, mentor, and lead a high-performing sales team
- Foster a culture of collaboration, accountability, and continuous learning within the sales organization
- Provide guidance and coaching to maximize the team's potential
- Ensure the team is enabled on product, industry landscape, and internal process
Customer Relationship Management:
- Build and nurture strong relationships with key customers, partners, and stakeholders
- Understand customer needs, challenges, and pain points to tailor solutions and maintain high levels of customer satisfaction
- Act as a trusted advisor to clients, ensuring they realize the full value of PolyAI's solutions
- Work closely with Customer Success to deliver high renewal and upsell rates
Revenue Generation:
- Drive revenue growth by meeting or exceeding sales targets and quotas with strong linearity
- Identify and pursue new business opportunities and partnerships
- Negotiate and close complex, high-value deals
- Realize a high participation rate across the team
Market Analysis and Insights:
- Stay informed about industry trends, competitive developments, and emerging technologies in the conversational AI space
- Utilize market insights to inform product development and sales strategies
Reporting and Analytics:
- Implement robust sales reporting and analytics tools to track performance and provide regular reports to the executive team
- Use data-driven insights to make informed decisions and optimize sales processes

We'd love it if you have:

Experience selling Contact Center/Customer Experience solutions to enterprise-level organizations
5+ years of leadership experience
Experience with AI solutions in the contact center or customer experience space
Experience selling direct to customers and via alliances/channel partnerships
History of achieving quota as a leader and individual contributor
Knowledge of industry landscape
Experience selling on technical and value differentiators

We provide a competitive salary range for this role, which is $380,000-$420,000 OTE depending on level and experience. Please note this range is intended as a guide-not a guarantee. Final compensation will be based on individual qualifications, relevant experience, and the scope of the role.

Benefits

Participation in the company's employee share options plan

100% of Single Cost (employee) and 70% of Dependent for medical, dental & vision

Life Insurance

STD and LTD

The opportunity to contribute to the company's 401k plan

Flexible PTO policy + 11 designated company holidays

Annual learning and development allowance

One-off WFH allowance when you join

Enhanced parental leave

Company-funded fertility and family-forming programs

Menopause care program with Maven

At PolyAI, we take great pride in our values - they guide everything we do. We believe that a strong culture leads to meaningful work and lasting impact.

Our core values are:

Only the bestWe expect the best from our people, we hire people that expect the best from themselves, and we nurture this drive for excellence.

OwnershipWe care deeply about what we do. We take ownership of our initiatives, decisions and outcomes.

Relentlessly improveWe demand more from ourselves and are always evolving. Continuous, obsessive improvement is the only way we will transform the world of conversational AI.

Bias for actionOur world moves quickly and so do we. We take calculated risks and we deliver impact fast.

Disagree and commitWe are all working toward the same goal. If we don't agree with something, we work hard to understand it and when a decision is made, we accept it and give it our all.

Build for peopleWe are hyper-focused on delivering the best automated experiences possible so that we can empower people to get exactly what they need, when they need it.

PolyAI is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions at PolyAI will be based on the business needs without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, neurodiversity status or disability status.

Kindly find the Privacy Notice for our recruitment process by following the link here. This document provides important information regarding how we handle your personal data throughout the recruitment journey.

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Location:: Dallas

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