Overview Sales Manager

Scroll down for a complete overview of what this job will require Are you the right candidate for this opportunity The Sales Manager works to maximize sales occupancy and rates in conjunction with hotel operations to increase profits by increasing room sales and generating business through aggressive sales efforts. Responsibilities Conduct a successful, aggressive solicitation process involving outside sales calls, inside appointments, telephone calls, individual letters and direct mail. As a proactive sales manager, allocate 80% of time to active sales solicitation. Assist the Director of Sales in the preparation of the annual marketing plan, including the action plans covering assigned market segments. Send proposals on all leads that fit the profile of the property and actively follow through to convert from proposal to definite status. Send proposals and confirmations to clients immediately upon holding space. Clearly outline on booking sheets client room block requirements, suite requirements, and meeting and banquet space requirements so the facilities may be reserved accurately. Obtain, document and route all necessary information on definite groups, including billing information, credit applications, rooming lists and VIP arrangements. Document and pass on details of meeting arrangements, menus, audio-visual arrangements, etc., to the catering manager for follow up. Maintain a sales quota as assigned by the Director of Sales (DOS). Maintain sensitivity to customer satisfaction and guests\' needs. Prepare and provide the DOS with weekly sales call reports and weekly itineraries of planned sales calls to potential customers. Work in a cooperative and friendly manner with fellow associates. Practice a culture of guest service; promote courtesy, goodwill and a positive attitude in every encounter. Perform any reasonable request as assigned or directed by management. Knowledge, Skills, and Competencies Strong business communication and presentation skills, both verbal and written. Talk and listen to clients, demonstrating excellent sales skills by knowing and selling products in a professional and courteous manner. Ability to work in a high-demand, sometimes high-pressure environment. High work ethic and self-initiative. Strong computer skills in Microsoft Suite. Some travel is required. Regular attendance according to established guidelines. May be required to work varying schedules to reflect the business needs of the property. Must possess basic computational ability. Focus and maintain attention to multiple tasks, and complete work assignments on time despite frequent interruptions. Ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times. Ability to participate in, and at times lead, departmental and/or hotel team meetings. Physical Requirements Sit, stand and walk for varying lengths of time. Lift approximately ten (10) pounds. Good communication skills, both written and verbal. Grasping, writing, standing, sitting, walking, repetitive motions, pulling, pushing, listening and hearing ability and visual ability. Must have finger dexterity to operate office equipment such as computers, printers, multi-line phones, filing cabinets, photocopiers and other office equipment as needed. This job description is not an exhaustive list of all job functions that are required of an employee in this position. Therefore, other duties may be asked of an employee in this position from time to time.

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