Event Coordinator

Riggs Washington DC sits on the iconic downtown corner of Penn Quarter's 9th and F Street in a historic building once home to Riggs National Bank. Each of the Hotel's 181 guest rooms offers a playful nod to the building's legacy. Riggs is home to the all-occasion European brasserie-inspired restaurant Caf Riggs, as well as Silver Lyan a subterranean bar from the internationally acclaimed Ryan Chetiyawardana, also known as Mr Lyan.

General Duties and Responsibilities

• Prepares all event documentation and coordinates with Food and Beverage, Sales, other Operational Departments, and client to ensure consistent, high-level service through pre-event, event, and post event phases. Recognizes opportunities to maximize revenue opportunities by upselling and offering enhancements to create memorable events.
• Manages pipeline of inquiries for Food and Beverage Outlets, identifying sales opportunities within their scope of work or directing potential clients to appropriate Catering or Sales teams.
• Acts as liaison between Outlet Operators and client throughout the event process. Makes presence known to customer at all times during this process.
• Proactively identifies potential operational challenges associated with their event and works with the hotel staff and client to solve these challenges and/or develop alternative solutions.
• Manages outlet space for assigned groups.
• Collaborates with Food and Beverage colleagues on the ability to accommodate client demands, including Audio Visual requirements, fit of available space, and any additional materials.
• Work in an open office/ team environment with Food and Beverage, Sales, and Catering to promote hotel, develop leads and secure re-bookings.
• Works with Operational Leadership to improve existing standards including: flow of operations, execution of events, maximizing revenue potentials, and pre-and-post planning methods.
• Access and input data into a computer system to generate lead tracking, call logs, and account history reports.
• Sells and manages private photography requests.
• Comply with attendance rules to be available to work on a regular basis, sometimes including nights and weekends.
• Perform any other job-related duties as assigned.

Experience and Requirements

Must possess 1+ years of direct, related administrative or operations experience; those with luxury hotel sales and marketing and/or hotel operations experience will be preferred.

• Solid administration skills including (but not limited to): accurate and timely filing, proofreading and editing documents, managing multiple incoming telephone calls, faxing, mailing, emailing and creating various business documents required.
• Excellent communication skills (both written and verbal) with fluency in English required.
• Computer proficiency is required with proven abilities in MS Office, Word, Power Point, Excel; those with prior experience utilizing Amadeus/ Delphi will be strongly favored.
• Prior experience assisting with Food and Beverage Operations is preferred.
• Ability and willingness to work flexibly; including early mornings, evenings and weekends as business needs require.
• Must possess superior multi-tasking skills and the ability to work well in a fast-paced environment.

Compensation: Salary 65K plus commission

Benefits

At Riggs Washington DC we are committed to giving our employees the skills and support required to deliver extraordinary experiences, and most importantly, to grow in their careers. On top of this we also like to offer our teams a wide range of benefits including:

• Medical, Dental & Vision Insurance (for full-time employees)
• 6 complimentary nights a year at any Lore Group hotel
• Lore Group Employee & Immediate Family Rates
• Lore Group Friend and Family Rates
• 50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery
• 50% discount in Lore Group restaurants and bars
• 10 Days Vacation - Plus every year an extra day
• Company Paid Life Insurance 1.5X annual salary
• Employee Assistance Program
• Referral Incentive
• 401K with 5% Match
• Training and Development Programs
• Additional perks via United Healthcare
• Complimentary Employee Meals
• Employee Recognition programs

Equal Employment Opportunity

Lore Group does not discriminate against employees or applicants for employment based upon race, color, religion, sex, national origin, age, disability, personal appearance, sexual orientation, gender identity or expression, marital status, family responsibilities, genetic information, matriculation, or political affiliation. We will make any reasonable effort to ensure that all applicants and employees receive equal opportunity in personnel matters, including recruiting, selection, training, placement, promotion, wages and benefits, transfers, terminations, and working conditions.

Location: Washington, DC