Field & Sales Manager

New Yesterday

Benefits: 401(k) matching Bonus based on performance Competitive salary Paid time off Job Summary
Reports To: General Manager / Franchise Owner
About HomeSmiles HomeSmiles is a property maintenance company committed to making homeownership and property management easier. We provide preventive services like gutter cleaning, dryer vent cleaning, window washing, pressure washing, and more - all delivered with professionalism, reliability, and care.
Position Summary The Field & Sales Manager ensures that HomeSmiles services are delivered at the highest standard while driving team performance and customer satisfaction. This is a hybrid role combining fieldwork with leadership, client engagement, and grassroots marketing to grow the business.
Key Responsibilities Work alongside the field team during service calls to ensure quality, safety, and efficiency. Lead, train, and manage a team of field technicians, including scheduling and performance oversight. Receive and respond to bid requests from the Sales Center or directly from existing clients; prepare estimates and proposals. Follow up with clients post-service to encourage online reviews and confirm satisfaction. Drive grassroots marketing, including: Placement of yard signs and door hangers. After-hours door knocking campaigns. Promoting and upselling the HomeSmiles 365 program.
Monitor profit margins, team productivity, and customer satisfaction against monthly performance goals. Maintain equipment, supplies, and scheduling systems to support field operations. Compensation Base Salary: $50,000 annually. Incentive Compensation: Up to $27,000 annually, comprised of three monthly incentive goals ($750 each): Achieving a 4-star (or higher) review for 75% of completed jobs monthly. Generating 20 new "HomeSmiles 365" subscriptions per month. Maintaining a 31% profit margin on monthly performance.
Qualifications 3+ years of experience in field service operations, construction, facilities, or related industries. Proven leadership and team management experience. Strong communication and customer service skills. Comfortable with grassroots marketing, customer interaction, and upselling. Ability to work hands-on in the field alongside technicians. Proficiency with mobile apps, scheduling, and reporting tools. Valid driver's license and clean driving record required. What We Offer Competitive base salary plus substantial incentive potential. 401K with Corporate matching incentive after 90 days of employment Dental benefits available at employee's participation Growth opportunities within a fast-expanding company. Supportive, team-oriented culture. Training and tools to succeed in both leadership and business development.
Compensation: $50,000.00 - $77,000.00 per year
Join our HomeSmiles Team and help keep families safe.
HomeSmiles is a single solution to all of our client's property maintenance needs, including dryer vent cleaning, window washing, gutter cleaning, pressure washing, and so much more!
Each franchise is independently owned and operated. Your application will go directly to the franchise and all hiring decisions will be made by the management of each franchise. All inquiries about employment should be made directly to the franchise location.
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Location:
Redwood City, CA, United States
Job Type:
FullTime
Category:
Sales And Related Occupations

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