The primary purpose of this role is to provide essential support to the sales department, ensuring efficient operations, accurate data management, and effective market intelligence analysis. The Sales Coordinator will play a critical role in maintaining accurate records, coordinating reporting, and supporting the sales team in achieving their goals.

Key Performance Outputs  Monitor and maintain sales opportunities and orders on the system, ensuring accuracy and timely fulfillment.

Manage buffer stock levels and coordinate with Logistics/Operations to resolve fulfillment issues.

Set up and maintain accurate customer master data and CRM records, supporting seamless communication.

Coordinate the Terms & Conditions signing process and support IFS audits as a sales team representative.

Compile and distribute market and customer feedback reports to growers and stakeholders.

Gather, analyze, and present market intelligence on competitors, pricing, and industry trends.

Support the sales team with budgeting data, seasonal reviews, and process updates.

Requirements Qualifications / Experience BComm Degree with a Marketing/Logistics/International Trade major or Similar degree.

Minimum 3-5 years of work experience.

Strong organizational and coordination skills.

Experience with CRM/sales systems and data management.

Experience working with Data preferred.

Functional / Technical Proficiency in using Netsuite or similar ERP systems.

Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).

Experience in sales coordination, market intelligence, or related roles.

Familiarity with commercial finance processes and customer data management.

Excellent e-mail etiquette

Strong analytical skills with the ability to interpret and present data effectively

Excellent communication skills; verbal and written.

Excellent planning, organizational skills.

Building and maintaining good client relationships.

Detail and results orientated.

Ability to act with tact and discretion.

Benefits

Requirements KEY COMPETENCIES (KNOWLEDGE AND SKILLS) Functional/Technical Computer literacy: Proficient in MS Office (Excel, Word, PowerPoint), with experience in database and ERP systems. Experience in Famous Software system -Optional Ability to provide efficient support to the operations manager and sales team in daily activities. Strong understanding of the sales process from order receipt to delivery, ensuring smooth coordination across all stages. Good understanding of the fruit industry. Basic experience with market research to support decision-making and strategic planning.. Leadership/Behavioral Excellent communication skills; verbal and written. Excellent planning and organizational skills. Strong analytical and problem-solving skills. Ability to work under pressure. Detail and results orientated. Ability to work as part of a team Excellent time management