Sales Experience Manager – Luxury Boutique Location: Palo Alto, CA On Site Lead. Inspire. Deliver Excellence. A globally recognized European Heritage Luxury Brand is seeking a dynamic Sales Experience Manager to drive business growth, elevate client engagement, and lead a passionate team in its large, high-volume South Coast Plaza boutique. This role blends strategic leadership, business development, and luxury client service at the highest level. In This Role, You Will: Build and nurture lasting client relationships, creating unforgettable in-boutique experiences. Develop and execute sales strategies to exceed KPIs and drive sustained growth. Lead, mentor, and inspire a high-performing team, fostering a culture of collaboration and excellence. What We’re Looking For: 8–10 years of leadership in luxury retail or hospitality; Watch and Jewelry experience a plus, luxury brand leadership experience a must Proven track record of managing sales teams and delivering results. Entrepreneurial mindset with strong clienteling, networking, and relationship-building skills. Why Join Us: Competitive salary, plus comprehensive medical, dental, vision, and 401(k) with employer match. Unique perks including wellness reimbursement, volunteer days, and global training opportunities. Be part of an iconic heritage brand with an innovative, inclusive culture. Compensation: Base salary to $150K plus bonus and pooled commissions