Position Summary: We’re looking for a proactive, detail-driven team member to support part of our custom manufacturing business by owning the flow of customer orders from quote to delivery. In this role, you’ll be the operational link between our customers, engineers, and production floor—processing RFQs, managing inventory needs, creating work orders, and keeping projects on track.
You’ll work with customer drawings and Bills of Materials (BOMs), helping to source the right components and ensuring materials are ordered, received, and kitted on time. The ideal candidate is organized, technically curious, and comfortable navigating order management systems and customer communications. If you enjoy juggling details, solving problems, and being at the center of a fast-moving production process, we’d love to meet you.
Sales and Customer Order Processing:
Create opportunity / projects in Salesforce. Maintain accurate records in Salesforce and other tracking systems.
Receive RFQ’s (Request for Quote) from customers or sales dept and upload information into the proper files.
Prepare and send customer quotes.
Process customer purchase orders and generate corresponding sales orders.
Convert sales orders into work orders for production. Create all work orders for each line on sales orders.
Allocate and track materials required for builds. Allocate and receive all work orders.
Communicate with customers regarding schedules, changes, and order status.
Materials & Inventory Management:
Identify and source stock for components listed in customer cable drawings.
Create and manage BOMs (Bills of Materials) from customer-provided drawings.
Order all required materials for sales and work orders.
Receive, inspect, and kit incoming materials by project.
Maintain inventory accuracy, including Kanban system management.
Post scanned work orders, sales orders, and any additional required materials to project records.
Knowledge, Skills, and Abilities:
Advanced knowledge of Microsoft Word, Excel, Sales Force, Outlook and Apple Devices.
Strong attention to detail with excellent organizational and documentation habits
Skilled at managing competing priorities in a deadline-driven environment
Ability to troubleshoot issues related to orders, inventory, or material discrepancies
Able to work efficiently under pressure with frequent interruptions, while maintaining accuracy
Proven ability to build strong working relationships across departments (sales, engineering, production)
Effective verbal and written communicator with internal teams and external customers
Ability to coach and train others, sharing process knowledge and system expertise as needed
Works well in both independent and team-based environments
Education and Experience Preferred:
Associate’s degree and/or equivalent experience.
Additional Requirements:
Employer is a drug-free workplace, and candidate must pass a pre-hire background check and drug screen. We do not discriminate in hiring on any basis, including citizenship, and our job postings are open to U.S. citizens as well as non-U.S. citizens. However, the person hired will have access to information and items protected under the International Traffic in Arms Regulation (ITAR), and therefore that person must be a “U.S. person” as that term is defined under ITAR, 22 CFR 120.15.
A “U.S. person is defined as a 1) U.S. Citizen, 2) a lawful permanent resident, 3) a refugee given asylum in the U.S., or 4) a temporary resident granted amnesty. Accordingly, it will be necessary for our company to confirm and verify your status as a “U.S. person” under ITAR at the time of hire.
MM Solutions has reviewed this job description to ensure that essential functions have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
Compensation details: 22-26 Hourly Wage
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