About our team The Life Sciences team at LexisNexis Reed Tech serves manufacturers and distributors of drug and biologics products by offering solutions that help facilitate the collection, transformation, and submission of regulatory data to Health Authorities. Through deep industry expertise, analytics and insights, we empower clients to survive and thrive in the new, the now, and the unknown. If you are an energetic, self-motivated individual who is energized by providing solutions that help pharmaceutical manufacturers make our world a safer place, than this is the role for you. About The Role: Sales Operations Specialist Our Life Science team is seeking a strong candidate for its Sales Operations team. As an individual contributor, you will work closelywith colleagues in Horsham, PA and across Reed Tech Commercial Operations colleagues worldwide. This Commercial Operations team works diligently to support global Sales and CSM teams on multiple fronts. This position will beresponsible for providing day-to-day support to internal clients. This role partners closely with the Sales and CSM teamsas well as other departments to support deal flow, curate Salesforce materials, process orders and invoicing, and deliver regular variable compensation payments. Responsibilities: Sales Orders and Deal Flow: Monitor Salesforce content to identify and address quality issues, training needs, and Salesforce requirements. Assist with order management and invoice requests to ensure high quality, timelysubmission and delivery to client.

Variable compensation: Execute monthly/quarterly calculations for review, implement annual changes as part of GTM exercises.

Salesforce/CPQ oversight: Maintain users, train new starters, create reports and dashboards as needed by the businesses, act as point of contact for business unit issues, manage and resolve user support cases, train new joiners on proper Salesforce use.

SFDC Data Hygiene: The Sales Operations Specialist is responsible for ensuring accurate, complete, and up-to-date Salesforce data across the commercial organization by managing data hygiene processes, supporting pipeline reviews, and enabling consistent reporting that supports strategic sales decisions.

Process Optimization Projects: Represent commercial org as it relates to processes being documented/optimized across areas of responsibility; constantly explore and execute ways to streamline and simplify commercial processes, especially those that take commercial team member time away from working with clients and prospects.

Requirements: Proven experience in commercial operations, sales operations, or related fields

Bachelor’s degree

6+ years experience in Sales Operations

Experience with Salesforce and CPQrequired, experience with Power BI and/or Tableau preferred

Strong time management skills, very decisive and results oriented with the ability to work under tight deadlines

Excellent attention to detail and follow-up skills are essential

Work in a way that works for you We promote a healthy work/life balance across the organization. We will help you meet your immediate responsibilities and your long-term goals. Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working for you We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits

Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan

Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs

Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity

Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits

Health Savings, Health Care, Dependent Care and Commuter Spending Accounts

Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice