Get AI-powered advice on this job and more exclusive features. Professional Search Group OC is partnering with a leading provider of information technology solutions and services to the Federal Government. We are seeking a detail-oriented Operations Support Specialist to support our clients growing operations team. This is a great opportunity to join a mission-driven company that plays a critical role in supporting federal agencies through innovative and compliant IT solutions. About the Role: The Operations Support Specialist will be responsible for managing and tracking sales orders, coordinating with internal teams and external partners, and ensuring all orders are fulfilled in accordance with government and company requirements. The ideal candidate has excellent organizational skills, thrives in a fast-paced environment, and brings a problem-solving mindset to daily operations. Operations Support Specialist Responsibilities: Manage and track active sales orders in the database with accuracy and transparency Communicate order status to internal stakeholders and escalate issues as needed Resolve order-related issues with suppliers and carriers to ensure timely delivery Serve as a liaison between sales reps and suppliers to maintain alignment on customer expectations Review and validate government purchase orders for full compliance before processing Collaborate cross-functionally with departments to support order fulfillment and customer satisfaction Support process improvement initiatives to enhance operational efficiency Monitor and follow up on outstanding or escalated issues in a timely manner Cross-train in other operational areas to provide flexible departmental support Ensure all work aligns with quality standards and federal compliance requirements Qualifications: U.S. Citizenship is required due to the nature of federal government contracts Must reside in a designated HUBZone (verify eligibility at HUBZone Map) Strong attention to detail with the ability to manage multiple tasks Proficiency in Microsoft Office Suite (Outlook, Excel, Word) Strong written, verbal, and interpersonal communication skills Ability to identify problems and develop timely solutions Experience with order tracking systems or databases is a plus Team-oriented, collaborative, and adaptable in a dynamic environment If you're organized, resourceful, and eager to contribute to a team focused on making a federal impact we want to hear from you! Apply today through Professional Search Group OC to be considered. Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Administrative Industries Government Administration Referrals increase your chances of interviewing at Professional Search Group - OC by 2x Sign in to set job alerts for Sales Operations Support Specialist roles. Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr