Sales Support

New Today

Looking to build your career and design your future? You have come to the right place. Summary The primary responsibility of the Sales Support role is to generate a bid utilizing material cost sheet, scope of work, and market strategy. This associate will work closely with all levels of internal and external customers, in order to facilitate and support sales growth strategy. Essential Functions Level I Maintains client programs as it relates to Flooring, Countertops, Window Coverings, and Wall Tile
Creates community kick off, Zbid, and floor plan in SAP
Configures proprietary design tool to quote customers in design center
Creates/Maintains support documents as it relates to Flooring, Countertops, Window Coverings, and Wall Tile
Performs routine Cost/Margin analysis as it relates to Flooring, Countertops, Window Coverings, and Wall Tile
Creates Flooring, Countertops, Window Coverings custom quotes as needed for models, residential construction, non-standard options and special quotes
Creates/Maintains digital forms for Design Studio Associates & Clients
Compiles Standard & Optional upgrade collateral per Builders Specifications
Creates/Maintains Wall Tile designs
Works with Analytical, Word Processing, Architectural, PDF, and Publishing software
Maintains Client SharePoint portal
Maintains Product Inventory
Builds strong relationships with Account Managers and Client(s) point of contacts
Works in a team environment and assist fellow team members with heavy workloads during peak times
Other duties as assigned
Level II All Functions included in Level I plus:
Customer facing
Assists with the training of Level I employees
Other duties as assigned
Level III All Functions included in Level II plus:
Training and SOP
Assists with the training of Level I and II employees
Other duties as assigned
Skills & Qualifications LevelI: High school diploma or general education degree (GED)
1 year of applicable job experience preferred
Strong written and verbal communication skills
Interpersonal skills to develop and maintain professional working relationships with builders, vendors, subordinates, and co-workers
Communicates effectively with customers, co-workers, and supervisors in a professional and courteous manner
Proactively identifies, analyzes, addresses, and resolves problem areas, conflicts, and issues
Exhibits sound and accurate judgment, supports, and explains reasoning for decisions, includes appropriate people in decision-making process, and makes timely decisions
Strong organizational skills to ensure adequate tracking systems are utilized to maintain and track all required information
Working knowledge of internet, spreadsheet, and word process software and order processing systems
LevelII: All Qualifications in LevelI plus:
2 years of applicable job experience
LevelIII: All Qualifications in LevelII plus:
3 to 5 years of experience
Experience with industry/builder programs.
Consistent strong performance and content matter expert
Preferred Bachelor’s degree or Associates Degree / 2-year Technical School
Associates Degree / 2-year Technical School
Residential construction industry experience a plus
Material resource planning and/or production control experience with Systems Application Process (SAP)
Bilingual experience preferred, but not required (English/Spanish)
Thorough knowledge of all available products used by the Company as it relates to product installation
Job Competencies Microsoft Office experience a plus especially in Excel
Ability to work independently, exercise good judgment, and final solutions
Organizational skills and attention to detail are critical as the individual will often face shifting priorities on multiple assignments
Excellent verbal, presentation and written skills; ability to communicate and document complex processes in a clear and concise manner
Strong interpersonal skills to demonstrate teamwork, leadership and flexibility while working with all levels of the organization
Must pass work eligibility requirements
Physical Requirements Ability to sit for an extended period and operate standard office equipment and keyboards
Work Environment Work performed in an office environment
Pay range: $20-$25 per hour All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, individual with disabilities, veteran status, gender identity or national origin.
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Location:
Portland

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