Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner and more connected future.
Green Mountain Energy, an NRG owned company, was founded on the mission to use the power of consumer choice to help change the way power is made. More than 20 years later, sustainability is still at the heart of everything we do. Join our teamas we help make the planet a cleaner, greener place to be.
Job Summary:
Green Mountain Energy is looking for a driven Sales Team Lead to manage a team of Sales Agents who acquire customers through face-to-face interactions at nationally known retailers, farmers markets, events, and other locations as they arise. The Sales Team Lead works closely with the recruiting team and the Area Manager to build and maintain their market through Sales Agent management and development, achieve sales goals, drive market share, and ensure compliance mitigating risks. The position consists of in-field work with direct reports, administrative duties, and office duties that include regular team meetings. The chosen candidate will enjoy a competitive salary, commission structure, and annual bonus.
Essential Duties/Responsibilities
Achieve sales forecast, retention, and quality goals
Work constructively alongside all team members to supervise, motivate, and coach a team of sales agents
Train new and existing sales agents with coordination from the training team
Be accountable for the sales team delivering consistent sales messaging and brand representation
Balance administrative and field duties
Ensure clear communication to in accordance with expectations
Work atypical schedules to oversee sales agent activities during evenings and weekends
Help build and maintain partner relationships
Ensure safety for all team members
Provide sales coaching and motivation
Manage agent tenure and attendance
Review reports and identify performance issues
Improve employee performance and sales processes
Communicate with Area Sales Manager and other internal stakeholders as needed
Attend meetings and actively participate
Lead by example
Maintain effective communication across teams including expectations, policies, and procedures
Produce and maintain a shift schedule to ensure opportunities are staffed appropriately
Verify and approve payroll hours and expense reports
Track inventory and collect materials as needed
Timely submit required reports with an emphasis on quality and accuracy
Regularly communicate with employees during their shifts
Ensure compliance with the approved commission and bonus plans
Work with stakeholders across departments to support sales efforts
Occasionally perform event setup duties
Ensure sales agents are equipped with current tools and materials
Support agent recruitment activities as needed
Position reports to Area Sales Manager
Perform other duties as assigned
Working Conditions
Flexible schedule; may work evenings, weekends, or holidays
Administrative duties
Office duties
Required travel to shifts at various venues both indoors and outdoors
Working onsite at assigned location(s) or event(s) both indoors and outdoors
Minimum Requirements
Must be at least 18 years of age
High school diploma or GED equivalent
1-2 years of direct sales experience
Proven ability to work within and lead a team
Ability to travel throughout the assigned territory
Available to work evenings and/or weekends
Previous customer service and sales experience
Reliable transportation
Preferred Qualifications
Bachelor's degree from an accredited college or university
Face-to-face customer service and/or sales experience
Prior sales team management experience
Experience selling energy and home services products
Strong understanding/knowledge of renewable energy
Aptitude for understanding technology
High level of personal integrity (honesty and reliability are a must)
Excellent oral and written communication skills
Additional Knowledge, Skills and Abilities
Knowledge of Microsoft Office Suite
Familiarity with cloud-based web portals
Knowledge of industry standards and regulations
Possess the drive to achieve targeted goals
Must understand and retain product knowledge
Can solve problems, overcome objections, and think critically
Comfortably communicates and follows sales processes
Exhibits emotional intelligence
Strong sales and training skillset
Physical Requirements
Ability to lift up to 50 lbs.
Ability to respond via text/phone to emergencies during atypical hours.
Ability to continuously engage prospects and employees at various venues for several hours.
NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.
Official description on file with Talent.
