Select how often (in days) to receive an alert: Dana is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both conventional and alternative-energy powertrains. Serving three primary markets passenger vehicle, commercial truck, and off-highway equipment Dana provides the world's original-equipment manufacturers and the aftermarket with local product and service support through a network of nearly 100 engineering, manufacturing, and distribution facilities. Position Overview: Dana SAC Canada Limited is seeking a Sales Technical Support Specialist. This is a hybrid position responsible for all aspects of the customer experience. This individual will gain excellent experience and understanding of the entire sales process by working with outside sales and internal teams to grow existing customers and create new ones while providing supply chain and logistics support. This position requires the ability to follow operations guidelines. Essential Duties and Responsibilities: Answer customer inquiries via phone, email, etc., in an inside sales role. Assist with internal and external activities related to our products, including collecting data from customers to aid in correct product selection. Support customer requests by working with global teams to ensure timely fulfillment (pricing, quotations, follow-up). Enter quotations and sales orders into our ERP system. Build and develop relationships with customers. Perform all responsibilities safely and in accordance with guidelines and work instructions. Maintain accurate records, cleanliness, and organization of the work area. Previous experience in the bearing and power-transmission industry. Fluent in English; French speaking is a plus. Strong analytical, problem-solving, and conflict resolution skills. Experience operating industrial handling equipment such as overhead cranes, forklifts, and strapping machines. Ability to work independently, multi-task, prioritize, and manage time effectively in a fast-paced environment. Education and Experience Required: High School diploma or equivalent. Basic computer skills and familiarity with inventory software. Mechanical inclination. 1-2 years of assembly experience in a manufacturing environment. Ability to lift 50 lbs and stand for approximately 95% of the time. Electric forklift license. Work Environment: Office and warehouse settings. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability, or other protected classes. #J-18808-Ljbffr