Position Overview:

The Warehouse Associate manages daily operations, including receiving, storing, and selecting products for customer orders. Responsibilities include inspecting shipments, maintaining inventory accuracy, processing returns, and ensuring a safe, organized workspace. This role operates material-handling equipment and may assist with deliveries as needed. Basic computer skills are required, with preference for experience in inventory management and equipment operation.

Warehouse Duties:

• Accurately pulling/picking orders from pick tickets.
• Quickly and accurately receive, process and stores incoming product shipments.
• Ensure shipments are inspected and that any damage or shortages are documented. Initiate freight claim procedure when necessary.
• Check incoming delivery contents against packing list to verify accurate and full delivery.
• Prepare receiving reports and note any shortages, damages, or overages, and report any discrepancies to supervisors.
• Verify vendor part number and Johnstone stock number for all incoming products. Determine proper bin number and/or location of incoming products. Stores incoming products in proper location according to bin number or product sequence.
• Select products from inventory to fill customer orders.
• Adhere to standards to prepare, pack, scan, and stage products for inter-store transfer and customer pick-up and delivery.
• Process documentation necessary to ship inter-store transfers and customer orders, including bills of lading, packing lists, small parcel manifests and other necessary documents.
• Load delivery vehicles.
• Processes customer returns in accordance with company policy.
• Verify that warranty paperwork has been properly and neatly filled out. Initiate warranty return process, and stage product in warranty area.
• Perform periodic cycle counting, maintain accurate records of inventory, and report discrepancies.
• Ensure safety by maintaining cleanliness and hazard-free environment of warehouse, and report observed unsafe conditions to management.
• Operates hand trucks, pallet jacks, forklifts, order pickers, and other equipment safely and in accordance with organizational procedures. Monitors equipment and promptly reports any safety or maintenance concerns to supervisors.
• Comply with safety and protective equipment policies and procedures.
• Maintains required hazardous materials, forklift, and other internal and external certifications.
• May drive delivery truck or van to transport items to other stores or customer locations when needed as back-up.

Required:

• Valid REAL ID or passport
• High School Diploma / GED OR equivalent combination of education and experience.
• Basic computer skills (e.g., Email programs, Internet browsers).

Preferred:

• Skills in operation of heavy equipment. (e.g., forklift, pallet jack, and order picker)
• Skills in operations of delivery vehicles (e.g., vans, box trucks up to 26 feet)
• Experience with computer or barcode driven inventory management systems.

Physical Demands and Work Environment:

• Ability to lift to 75 pounds climb and balance on ladders and equipment; walk, stoop, kneel, crouch and crawl; and reach, push, pull and manipulate.
• Most work is performed in a warehouse environment without air conditioning, which may include hot and cold temperatures, dust, dirt, and noise.